Roofing FAQs

We serve Dallas and nearby Dallas County communities including Duncanville, Balch Springs, DeSoto, Garland, Hutchins, Lancaster, Mesquite, Rowlett, Seagoville, Sunnyvale and Wilmer. See the service areas page for details.

Roof repair, roof replacement, roof installation, emergency repair, storm, hail and wind damage repair, leak repair, shingle and metal roofing, and flat and commercial roofing.

Call us or fill out the quote form. Tell us your address, the type of roof and what is going on, and we will follow up to schedule an inspection.

Yes. We handle residential roofing as well as commercial and low-slope roofs for small and mid-size buildings.

Look for missing or lifted shingles, dents in vents and gutters, granules in downspouts and new stains on ceilings. Some damage is only visible up close, so an inspection is the reliable way to check.

We can inspect the roof, document the damage and give you a written summary of findings. Your policy and insurer decide what is covered.

Limited damage on a roof in decent shape is usually a repair. Widespread wear, repeated leaks or severe storm damage often point to replacement. See our guide on roof repair versus replacement.

Move belongings out of the way, catch water with buckets, take photos and stay off the roof. Call us to ask about temporary protection and a permanent repair.

Asphalt shingles, metal roofing and low-slope membrane systems for flat roofs. We can walk you through the differences at the quote stage.

You should always get the scope of work in writing before a project begins, and you should feel free to ask any roofer for that.

Many single-family homes are finished in a few days when the weather cooperates, but size, material and any decking repairs affect the schedule.

Ask for proof of license where required and insurance, a written scope, material details and warranty terms. These are good questions for any contractor you consider.

Yes, inspections are free. We examine the roof surface, flashing, seals and vents, look for signs of water entry inside where access allows, and explain what we find, whether that points to a repair, monitoring or replacement, before you commit to any work.

A sensible rhythm is once a year, plus an extra check after any major hail or wind storm. Regular inspections catch small problems, such as lifted seals, worn flashing or early granule loss, while they are still simple to put right, rather than after a leak appears.

Yes. We are open 24 hours, every day, including for emergency roof repair. If water is coming in, call (972) 853-6474 at any hour rather than waiting until morning, so temporary protection and a permanent repair can be arranged as soon as conditions allow.

Photograph damaged shingles, flashing, gutters and any interior stains, keep the date of the storm with your photos, and note anything that fell or blew off. Do not climb on the roof yourself. We can inspect the damage, record what we find and give you a written summary to pass to your insurer, who decides what the policy covers.

Heat, sun exposure, attic ventilation, storm history and how well the roof was installed all play a part. In North Texas, summer heat and hail tend to age shingles faster than the calendar alone suggests, which is why condition matters more than age when judging a roof.

Class 4 is the highest impact rating for shingles, based on a standard test using steel balls to simulate hail. They resist hail damage better than standard shingles but are not hail-proof. Some insurers recognise the rating, so it is worth checking with your provider whether it affects your policy.

Standing seam panels hide their fasteners beneath raised seams, which protects them from the weather and gives a clean, modern look. Exposed-fastener panels are fixed through the panel face, which makes installation simpler, but the fastener heads and their seals sit open to the weather and need checking over time.

Flat roofs are built with a slight slope, but low spots, blocked drains or settled insulation can let water sit. Puddles that remain a day or two after rain add weight, age the membrane faster and work their way in through seams, so ponding that keeps returning is worth an inspection.

Yes. A roof is one of the larger costs in a house, and its condition affects negotiations, insurance and how soon a buyer faces replacement. An inspection before you buy or list gives both sides documented facts about the condition of the roof instead of assumptions.

Yes. Our work is backed by a workmanship warranty, and its terms are set out in your written scope before work starts, alongside the material details, so you know what is covered before anything begins.